Updated 3/20/2020 at 4pm PST
What is Moonfish doing about coronavirus?
There's nothing more important than the safety of our community. We've instituted a blacklist on all international and domestic deals that depart before July 1, 2020. In addition, we're including more and more safety information directly into our deals, site, and emails. This is the number one priority for our team - and expect more updates soon.
What is coronavirus / COVID-19?
Coronavirus (officially named COVID19) is a novel viral respiratory disease that originated in Wuhan, China and can spread easily from person to person. Its main symptoms include fever, cough, and shortness of breath. The first case in the US was on January 21, 2020, and since then it’s spread to all 50 states. Find out more here.
What are the areas most impacted by coronavirus?
This is an evolving situation, but one great resource is the US Government’s Travel Advisory list; be careful of countries with a Level 4 or Level 3 Travel Advisory warning. As of this moment in time - the US Department of State has put a Global Level 4 Health Advisory asking all US citizens to avoid all international travel. Find out more here.
How can I stay safe?
The US Center for Disease Control and Prevention (CDC) has given very specific guidance on what you can do to keep yourself healthy and safe. Specifically:
- Avoid close contact with people who are sick
- Avoid touching your eyes, nose, and mouth
- Stay home when you are sick
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
- Wash your hands often with soap and water for at least 20 seconds
- Follow public health advice regarding school closures, avoiding crowds and other social distancing measures
- Stay up to date on the latest CDC guidance here
What are the riskiest forms of travel?
Cruises are arguably the riskiest form of travel for coronavirus, given the large number of people from different backgrounds present in a confined space. As a point of comparison, airplanes have better air circulation, reducing the rate of infections. Find out more here.
Who is at higher risk for coronavirus?
The people at higher risk for coronavirus infections are older adults and people with a chronic medical condition (heart disease, diabetes, and lung disease). People with these conditions should be especially careful about traveling.
Which countries are covered by the European Travel ban? And for how long?
All travel to Europe will be banned for non US citizens from 11:59pm, Friday eastern time on March 13 for 30 days. The specific countries affected are Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland. The travel ban also added Britain and Ireland beginning on Monday March 16. The measure also excludes nations like Croatia, Cyprus, Turkey and Ukraine. Find out more here.
Should I cancel or change my flight?
That’s a personal decision that only you can make. However, if you do decide to cancel or change your flight, the following are a list of policies and links to specific flexible airlines that will help with your cancellations, fee waivers, and refunds:
- Air Asia - Air Asia policies
- Air Canada - Air Canada policies
- Air France - Air France policies
- Air India - Air India policies
- Air Transat - Air Transat policies
- Air Vistara - Air Vistara policies
- Alaska - Alaska policies
- American Airlines - American Airlines policies
- Austrian - Austrian policies
- British Airways - British Airways policies
- Cathay Pacific - Cathay Pacific policies
- Delta - Delta policies
- easyJet - easyJet policies
- Finnair - Finnair policies
- Flynas - Flynas policies
- Frontier - Frontier policies
- Hawaiian - Hawaiian policies
- Iberia - Iberia policies
- Icelandair - Icelandair policies
- Indigo - Indigo polices
- JetBlue - JetBlue policies
- KLM - KLM policies
- Lufthansa - Lufthansa policies
- Malaysia Airlines - Malaysia policies
- Norwegian - Norwegian policies
- Porter Airlines - Porter Airline policies
- Qantas - Qantas policies
- Singapore Air - Singapore Air policies
- Southwest - Southwest policies
- Swiss - Swiss policies
- Swoop - Swoop policies
- TAP Air Portugal - TAP policies
- Turkish Airlines - Turkish Airlines policies
- United Airlines - United Airlines policies
- Virgin Atlantic - Virgin Atlantic policies
- Virgin Australia - Virgin Australia policies
- West Jet - WestJet policies